Many grocers and other retailers carry between 30,000 and 60,000 SKUs. Managing these large numbers creates a high volume of merchandise purchase-to-pay transactions and complex pricing arrangements. Unfortunately, in this dynamic environment, a small percentage of overpayments are inevitable: up to $1 million lost for every $1 billion in sales.

PRGX protects grocers and retailers from overpayments.  Our recovery audit approach is comprehensive - auditing for almost 100 different types of errors – and customized for each client using some combination of the audits below:

• Accounts payable audit/disbursements audit: We review payments on a historical or real-time basis and solicit vendor account statements to find payment errors, missed credits and other funds due.


• Warehouse or DSD-delivered merchandise audit: Our teams analyze electronic files, pricing, promotional agreements and email to verify compliance between purchases and payments and the terms agreed to with the vendor.


• Pharmaceutical/Rx purchases audit: We audit Rx agreements and their corresponding transactions to verify they comply with terms and guidelines agreed to with the drug distributor or manufacturer.


• Freight routing instruction compliance audit: Specialized staff audit invoices and freight payments to verify vendor compliance to the retailer’s merchandise shipping instructions


• Indirect/Not-for-Resale audit: Audit purchases and payment transactions against underlying indirect expense/NFR contracts for compliance.

For these different transactions, we discover and return to our client’s bottom line:

• Wrong vendor or duplicate payments
• Missed discounts, allowances & rebates
• Mistakes on returned goods
• Open/unprocessed credits
• Trade discount errors
• Pricing and price protection errors
• Vendor compliance errors
• COOP/Advertising mistakes
• Terms/extending dating errors

PRGX expert auditors average 10+ years experience, and they use best-in-class audit tools and processes and unmatched large-volume data manipulation capabilities, built and finely tuned over 30+ years of auditing the world’s leading retailers.  It is this combination of people, audit processes and technologies that enable PRGX to discover a broad range of overpayments quickly and with less disruption to our clients’ operations.

At the conclusion of each audit, we also provide clients with formal reporting highlighting root causes of their overpayments and recommendations to prevent them in the future, along with other key trends and insights.